Refund Policy

Refund & Return Policy

Effective Date: [Insert Date]

At RESHME SEERE, each saree is thoughtfully curated and handcrafted with care, celebrating tradition and elegance. We strive to offer you the finest experience, but in the rare case that you're not satisfied, here’s how we can help:

1. No Returns or Exchanges for Change of Mind

Due to the exclusive and delicate nature of our Kanjivaram sarees, we do not accept returns, exchanges, or refunds for orders placed due to change of mind, incorrect choice, or color variation from screen to actual product.

Note: Slight variations in weave, zari tone, or color are natural due to handloom production and device screen differences. These are not considered defects.

2. Damaged or Defective Products

If you receive a product that is:

  • Damaged during transit

  • Has a visible defect not disclosed in the product description

Please notify us within 48 hours of receiving the order by writing to us at [youremail@reshmeseere.com] with:

  • Order ID

  • Clear photographs or video of the issue

  • Unboxing video (strongly preferred for damage claims)

After verification, we will offer:

  • A replacement (if stock is available), or

  • A refund, if the product is confirmed to be defective and irreplaceable

3. Non-Eligible Scenarios for Refund or Exchange

  • Sarees customized with fall/pico/blouse stitching

  • Items bought on sale, during festive drops, or via special pre-order events

  • Claims made beyond 48 hours of delivery

  • Return requests without valid visual proof

4. Refund Method & Timeline

Once your claim is approved, the refund (if applicable) will be processed to your original payment method within 7–10 working days. Refund timelines may vary based on your payment provider.

5. How to Contact Us

For any questions regarding our policy or your order, reach out to us at:

RESHME SEERE
📧 Email: [youremail@reshmeseere.com]
📞 Phone: [+91-XXXXXXXXXX]
🌐 Website: [www.reshmeseere.com]